Last updated: 28 September 2026
Kelly Graham Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect when you use the KellyGraham website, how we use it, how it is stored and shared, and the rights available to you.
1. Who we are
This website is operated by:
Kelly Graham Ltd
7 Armour Road
Tilehurst, Reading
Berkshire
England
RG31 6EX
Our website address is: https://kellygraham.co.uk.
If you have any questions about this Privacy Policy or how we use your information, please contact us through our Contact page.
Kelly Graham Ltd is responsible for deciding how and why personal information collected through this website is used.
2. Information we collect
Information you provide to us
If you contact us using our website contact form, we may collect:
- Your name
- Your email address
- Your telephone number
- The service or services you are interested in
- Your message or other information you choose to provide
Your name, email address and message are required to submit the contact form. Telephone number and service information may be optional.
We only ask for information that is relevant to dealing with your enquiry.
Information collected automatically
When you visit our website, some technical information may be collected automatically. This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- General information about how you use the website
- Information about your interaction with the website
Some of this information may be collected using cookies or similar technologies. Non-essential analytics technologies are only used where the appropriate consent has been given.
3. How we use your information
We use information submitted through the contact form to:
- Respond to your enquiry
- Understand the services you are interested in
- Communicate with you about your enquiry
- Maintain appropriate business records
We do not use contact form submissions to automatically add people to a marketing mailing list.
Technical information may be used to:
- Operate and maintain the website
- Protect the website against spam, malicious activity and automated requests
- Maintain website security
- Understand how visitors use the website, where consent has been given
- Improve the website and its content
4. How we store your information
Information submitted through the website contact form is stored on the website server and is also sent to the business owner by email.
Access to stored contact form submissions is limited to people who need access for legitimate business or website administration purposes. This may include Kelly Graham Ltd and its website developer, Studio JERO.
We retain contact form submissions for as long as reasonably necessary to deal with the enquiry and maintain relevant business records.
We do not retain personal information indefinitely where there is no continuing business or legal reason to do so.
5. Lawful basis for processing
We process personal information in accordance with applicable UK data protection law.
For information submitted through the contact form, our lawful basis will generally be that processing is necessary to respond to your enquiry or to take steps at your request before entering into a potential business relationship.
We may process technical information where this is necessary for our legitimate interests, such as website security, preventing abuse, maintaining the website and keeping appropriate technical records.
Where consent is required for cookies, analytics or similar technologies, we rely on your consent.
You can withdraw consent to non-essential cookies at any time through the website’s cookie settings.
6. Who we share your information with
We do not sell, rent or trade your personal information.
Information may be shared with or accessible to trusted third parties where this is necessary to operate the website or deal with your enquiry. These may include:
- Website and hosting infrastructure providers
- Website security and spam protection providers
- Google services, including Google Analytics, where you have given consent
- Third-party providers whose content or services are embedded on the website
- Studio JERO, where access is required for website development, maintenance or administration
- Professional advisers or authorities where disclosure is required by law
Third-party providers may process information in accordance with their own privacy policies.
7. International transfers
Some of the service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable UK data protection law.
8. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Access to contact form information is limited to people who need it for legitimate business or website administration purposes.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Cookies and similar technologies
The KellyGraham website uses cookies and similar technologies for essential website functionality, security, cookie preference management and, where you give consent, website analytics and certain third-party content.
For full information about the cookies and similar technologies used on this website, please see our Cookie Policy.
Our cookie consent settings are provided using GDPR Cookie Compliance by Moove Agency.
10. Your data protection rights
Depending on the circumstances, you may have rights under UK data protection law to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information
- Ask us to restrict how we use your information
- Object to certain types of processing
- Withdraw consent where we rely on consent to process your information
These rights are subject to certain legal conditions and exemptions.
If you would like to exercise any of these rights, please contact us through our Contact page.
11. Complaints
If you have concerns about how we have handled your personal information, we would encourage you to contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), which is the UK’s independent regulator for data protection and privacy.
Further information is available from the ICO.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, the services we use or applicable legal requirements.
The latest version will always be published on this page, together with the date it was last updated.